UNITED WAY / HEART OF WEST MICHIGAN: 211
The 2-1-1 database is a collection of agencies, organizations and their programs that offer services or resources for the residents of Kent County. The program information is arranged in such a way that it is easily and efficiently retrievable by 2-1-1 call specialists using either a name search, keyword search, or category search. The information can also be accessed via the website at www.hwmuw.org.
GRAND RAPIDS CITY SERVICES: 311
The 311 Customer Service Center (one stop shop for phone calls, walk-ins and online assistance) offers a convenient single point of contact for non-emergency government information about City of Grand Rapids services or programs, or to make a request for service. 311 offers three options for service: phone, online, and in-person.
311 walkup service is available at Grand Rapids City Hall located downtown at 300 Monroe Avenue NW (1/2 hour free parking in Government Center Parking Ramp) allowing residents to make payments for water bill, purchase yard bags or tags, as well as obtain additional city services and information.
More information on 311 can be found at 311.grcity.us. This webpage also contains a link to download an Android and iPhone app providing easy access to the same services.
FAMILY FUTURES: 616.454.4673
Family Futures have collated names of local and national businesses, agencies and organizations offering various services to Grand Rapids residents. A 128-page book, Family Resources, can be purchased from their office or freely downloaded as a PDF file from HERE. This source covers items from access to clothing, shelter, furniture, child care and more.
You can reach Family Futures online at www.familyfutures.net or by calling 616.454.4673.
RECYCLE YOUR OLD REFRIGERATOR
Neighborhood Churches
One-Call Services & Support
The following information of city services, local agencies and churches are provided to assist with some of the more immediate resources residents tend to utilize on a daily basis.
GRAND RAPIDS HQ: 616.406.3945
Opened at the end of 2014, HQ is a drop-in center for homeless or runaway 14-22 year olds . Located at 320 State Street SE near the Heritage Hill district, HQ is an independent non-profit and is also accessible via hqgr.org.
OPEN DROP-IN
Ages 14-19
Mon-Fri, 3:30-5:30pm
Ages 2-22
Tue/Thr, 12:30-2:30pm
BAXTER COMMUNITY BUILDING: 616.456.8593
935 Baxter Street SE
Baxtercommunitycenter.org
Your old extra fridge could be costing you up to $150 a year in energy costs. Let Consumers Energy pick up that energy wasting second refrigerator or freezer at no cost and we’ll give you a $50 rebate. Throw in an old working air conditioner or dehumidifier with your pickup and we’ll give you an extra $15.
Call 877.270.3519 to schedule your pickup and recycle your old appliance today! For additional details go to the CE recycling website.
GRAND RAPIDS CITY CODE ORDINANCES
Website lists the Grand Rapids city ordinances. Covers everything from the city charter to streets and sidewalks to traffic regulations. Click HERE to go to website.
LANDLORD AND RENTER CODE COMPLIANCE
Everything that landlords and renters need to know or may have questions are answered on the Grand Rapids website. Includes Frequently Asked Questions, city codes, complaint forms and phone numbers to various related departments are accessible by clicking HERE.
AND RECEIVE A $50 REBATE
RESOURCES
Miscellaneous
City Codes & Compliance
Eastern Avenue Christian Reformed Church
514 Eastern Avenue SE
eacrc.org
616.454.4888
Eastern Avenue Church of God
658 Eastern Avenue SE
616.241.1797
Ex-cel
755 Fuller Avenue SE
www.excelchurch.com
616.635.2191
Friendship Baptist Church
865 Baxter Street SE
616.458.0637
Sherman Street Christian Church
1000 Sherman Street SE
shermanstreetchurch.org
616.42.7034
True Light Baptist Church
900 Thomas SE
tlbchurch.com
616.247.8072